Self-tuning Operations Support System – white paper excerpt:
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What Will You Learn?
- What an efficient OSS system should entail
- How an OSS system can help you reduce time to market and at the same time maintain profitability
- Why efficiency improvement must be a continuous process
- How system performance can be measured and assessed
- What is the value of Service Fulfillment and Service Assurance KPIs
- What an efficient OSS system means for the quality of your customer service
- How Comarch approaches this challenge
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